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Getting started with Xpertlens

Download the Xpertlens app, validate your phone number, and get started right away. Instantly start a live support call with visual assistance to troubleshoot issues.

Xpertlens at a glance



Download the Xpertlens app. Verify your phone number. Start helping others in real-time, or get help straight away.

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Start an augmented reality call with an expert. Explain the situation, draw on the screen to highlight the challenge.

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A locally stored session protocol helps to stay on top of your calls and challanges solved, and can be exported for further documentation.

Xpertlens is peer-to-peer: Secure, reliable, fast! Download and invite friends and coworkers now.

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Live visual support 

Instead of trying to explain a complicated situation on the phone, connect an expert and show a live feed of what's going on. Draw on the feed to highlight specifics. In realtime.



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Data privacy at it's best

Xpertlens sets benchmarks in data privacy. All relevant data is only exchanged through P2P and stored on your local device. And nowhere else.

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Connect to co-workers, customers or friends within 2 minutes, always free and with maximum security (100% ads-free).


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What's the point?

Sharing real-time visual data and knowledge between experts and help-seeker is a game changer in becoming a real-time company. Digitize any remote service and support task now with Xpertlens:

Real-time sharing

Live sharing of visual data between technicians and remote experts increases the agility by enabling prompt decision-making and effective collaboration.

Minimize field service visits

Fix customer issues without on-site visits, through remote support sessions.

Reduce travel costs

Save travel time and make support lightening-fast, no on-site visits needed.

Maximize support productivity

Increase productivity of your support staff: Reduce field trips, solve more problems real-time with augmented reality.

Minimize unplanned downtime

Maximize machine uptime with real-time support available on every smartphone in the factory!

Counter technician shortage

Complete more assignments with existing staff through remote experts and live video support.

What our client’s say

Xpertlens allows for faster problem diagnosis and support. That reduces our machinery downtime and saves significant time and money.
Factory manager
Industrial machinery
Xpertlens provides field technicians with the innovative tools they need to complete their repair and service tasks more quickly and efficiently.
Head of field service
Industrial equipment
Everybody has a smartphone these days. With Xpertlens, we can reach out to end users and provide visual first-level support without expensive field-trips.
Director operational support
Agricultural machinery